Uncategorised

Insuring health, ensuring prosperity in Namibia

Insuring health, ensuring prosperity in Namibia

It is said that many people sacrifice their health to gain wealth, and then spend their wealth trying to regain their health. But at Prosperity we believe you can have the best of both worlds: we safeguard both the health and wealth of hardworking Namibians in all walks of life.

mainpage PHN Phone notice Terms and Conditions

Prosperity Connect Privacy Policy

Effective date: June 15, 2019 

Prosperity Connect ("us", "we", or "our") operates the ProsperityIConnect mobile application (the "Service").

This page informs you of our policies regarding the use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the use of information in accordance with this policy.  Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. 

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you

Types of Data Collected

Personal Data:

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal  Data"). Personally identifiable information may include, but is not limited to: 

  • Email address
  • First name and last name
  • Date of Birth
  • ID/Passport number
  • Medical Aid Details
  • Phone number

Usage Data:

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data"). 

Tracking & Cookies Data:

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

Examples of Cookies we use:

  • Session Cookies.​ We use Session Cookies to operate our Service.
  • Preference Cookies.​ We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.​ We use Security Cookies for security purposes.

Prosperity Connect will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country  unless there are adequate controls in place including the security of your data  and other personal information. 

Disclosure Of Data

Legal Requirements:

Prosperity Connect may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Prosperity Connect
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Update of Data

Prosperity Connect allows for the update of personal data, only for the following:

  • Personal profile
    • Mobile number
    • Email address
  • Address Details
    • Postal address

Service Providers:

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites:

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes.  Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us

If you have any questions about this Privacy Policy, please contact us: 

  • Prosperity Group Office
  • Cnr Veld and Thorer Street
  • Windhoek
  • Namibia  
  • Telephone:
  • Namibia - 083 299 9000
  • Internationally - +264 83 299 9000
  • legalThis email address is being protected from spambots. You need JavaScript enabled to view it.

Emed privacy policy

Privacy

If you choose to use the Emed app, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

To increase our respond in case of an emergency while using the Emed app, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, medical aid number, age and Identity number. The information that we collect will be used to contact or identify you in case of an emergency.

Service Providers

We may provide third-party companies and individuals with you person information due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services;

or To provide medical attention in the hospital setting.

We want to inform our App users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf or to assist medical facilities with your admissions as patient. However, they are obligated not to disclose or use the information for any other purpose.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.